FAQ

If you have booked or would like to book a visit or activity using the Caen la mer Tourist Office ticket office, here are all the answers to the questions you may have:

What will I receive when I book online?
Once you have booked your activity online and validated your payment, you will receive your credit card payment receipt and an e-mail confirming your booking, including the voucher(s) for the activity(ies) you have booked, at the e-mail address you have given.
 
What should I do if I haven't received my booking confirmation?
If you have not received an e-mail confirming your booking, please contact our holiday advisors on 02 31 27 14 14 or by e-mail: info@caenlamer-tourisme.fr